our story
international shipping.
finally effortless.
parchel makes it simple for london residents to send parcels worldwide — no queues, no car, no hassle. we collect from your door.
why we started
we saw the problem firsthand.
canary wharf and the wider e14 area is home to thousands of international residents — people with family abroad, businesses shipping to clients overseas, students sending belongings home. yet getting a parcel sent internationally meant carrying it to a post office, queuing, and navigating confusing pricing.
parchel was founded to fix exactly that. we built a service that collects from your doorstep, gives you transparent pricing upfront, and handles everything else — so that sending a parcel internationally is as easy as ordering a takeaway.
we launched in canary wharf because it's where the need is greatest and where we know the streets. our team operates locally, which means we can provide a quality of service that national couriers simply cannot match.
why parchel
different by design.
free doorstep collection
we come to you. no carrying heavy boxes to a drop-off point. free collection for all e14 residents — you only pay for international shipping.
transparent pricing
see economy, standard, and express prices before you commit. no surprise surcharges. if your parcel weighs less than declared, we refund the difference.
AI-powered sizing
upload a photo of your item and our AI will suggest the right box size. it considers weight, dimensions, and item type so you don't overpay.
local and accountable
we're a local business. you can email us and a real person responds. we're invested in every booking because our reputation depends on it.
where we operate
starting in e14.
our collection service currently covers the canary wharf and e14 postcode district, including canary wharf, limehouse, poplar, blackwall, and the surrounding streets.
we are actively expanding our coverage. if you're just outside e14 and would like parchel to come to you, email us at hello@parchel.com — demand from your area helps us prioritise expansion.
worldwide shipping.
we ship to over 60 countries across europe, north america, the middle east, asia, africa, and latin america. if your destination isn't listed during booking, contact us — we may still be able to help.